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- Spice Cake Recipe
Public Power District
606 Irving Street
Beatrice, NE 68310
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Every day the employees of Norris Public Power District work hard to prevent and minimize interruptions in electric service. Unfortunately, unforeseen events such as storms can often cause power outages. Norris understands how inconvenient it is to be without electricity, so we strive to make the process of reporting outages as easy as possible including from your mobile device.
Report outages with the SmartHub App
You can report outages easily and quickly with a few simple taps on your mobile device. The app even allows you to submit comments and information that are important to linemen to know such things as the location of a downed power line, trees that have fallen onto power lines or vehicle accidents that involve Norris' poles or equipment.
To report an outage, login into your account from a computer or mobile device. If you are a first-time SmartHub user, you will need your account number to register for SmartHub.
SmartHub is connected to your individual account and should only be used to report your own outage. To ensure that linemen are responding to the correct location, never use SmartHub to report an outage for a friend, neighbor or relative.
Text Outage Reporting
To enhance the ability to report power outages, Norris customers can now text a notification. The first step for customers to adopt this option is to be a registered SmartHub user with a cellular number linked to your account. Customers with a cellular number already linked to their account do not need to complete this process.
To report an outage by text message simply text OUTAGE to 768482.
Real-Time Outage Notifications
Get real-time outage notifications sent to your mobile device or computer. Once you have signed up to receive power restoration notifications in SmartHub, you will get text or email notifications when your power has been restored.
Please do not report outages through email, Facebook or Twitter as they are not monitored 24/7 and it may delay response time.