If your electricity goes off, please check your circuit breakers or fuses in your service panel to determine if it is an isolated problem before notifying Norris Public Power District. Outages are often caused by a tripped breaker or blown fuse.
If you believe the trouble is not in your equipment or wiring and power cannot be restored by resetting the breaker, please report the power outage to Norris Public Power District.
Registered SmartHub customers can text OUT to 855-939-3829 to report an outage or receive status updates regarding a current outage issue.
Calls are answered 24 hours a day, seven days a week.
Gage County
Local: (402) 223-4038
Toll Free: 800-858-4707
Lancaster and Saline Counties
Local: (402) 794-9900
Toll Free: 800-858-4707
Seward County
Local: (402) 643-2951
Toll Free: 800-858-4707
Thayer and Jefferson Counties
Local: (402) 768-6515 or (402) 729-3835
Toll Free: 800-858-4707
Your safety is important to Norris Public Power District. Stay away from all power lines. Assume they are live and dangerous. If you have a downed power line or another hazardous situation, please call 800-858-4707 immediately.