With Prepaid Service your electric usage is calculated on a daily basis and is deducted from your pre-funded account. New customers complete an Application for Service and the Prepaid Electric Service Agreement. Existing customers may convert to Prepaid Service by completing the Prepaid Electric Service Agreement.
Customers can apply for electric service online with Norris Public Power District. You can also apply in person at a District office. For questions about applying for service, please call 1-800-858-4707.
Power outages do happen and when they do, Norris Public Power District works safely to restore power. Stay up-to-date with outages in the Norris service territory. To report an outage, call 1-800-858-4707.
Call us for help with outages, billing, payment, account information and service inquiries. An automated Interactive Voice Recognition (IVR) system allows customers the ability to pay their electric bill by phone 24 hours a day, seven days a week, by calling 1-866-999-4503. Customer service is available 8:00 a.m. to 4:00 p.m., Monday – Friday.