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Due to COVID-19, Norris Customer Service Center hours are:

Customer service centers will be open to the public from 8:00 a.m. until 12:00 p.m., Monday through Friday.  Customer Service Representatives will continue to remain available by phone or email communication until 4:00 p.m., Monday through Friday.

An Interactive Voice Recognition (IVR) system allows customers the ability to pay their electric bill by phone 24 hours a day, seven days a week, by calling 1-866-999-4503.

The safety of our customers, employees and community is Norris Public Power District’s top priority.